Privacy Policy

1. Information we collect

We collect information that helps us provide safe, effective pharmacy care and improve your experience on our site. Categories include:

• Personal & contact data: name, phone, address, email (when provided via forms or account sign-up).
• Clinical & prescription data: medication history, prescriptions, refill requests, allergies — collected only with your consent at the point of care.
• Transactions & appointments: booking details and service enrollment.
• Technical data: device, browser, and site usage (cookies & analytics) to improve functionality.

2. How we use your information

We use your information to deliver pharmacy services and protect patient safety. Common uses:

• Process refills, transfers and prescriptions.
• Communicate appointment reminders and clinically relevant messages.
• Respond to customer service requests and feedback.
• Analyze site performance and improve our online experience.

3. Data security

We implement administrative, technical and physical safeguards to protect personal and health information. Access to clinical data is limited to authorized staff who need it to provide your care. While we use industry-standard protections, no Internet transmission is completely secure; we advise caution when sharing sensitive information online.

4. Sharing & disclosure

We do not sell your personal information. We may share data only in limited circumstances:

• With your healthcare providers to coordinate care.
• With trusted vendors who process data on our behalf (e.g., lab or delivery partners) under strict contractual controls.
• When required by law or to respond to legitimate legal requests (subpoenas, public health reporting).

5. Cookies & tracking

We use cookies and similar technologies for essential site functions, analytics and to remember preferences. You can control cookie settings in your browser; disabling cookies may affect some features.

6. Your rights

Depending on your jurisdiction, you may have rights to:

• Access or request a copy of personal information we hold about you.
• Request corrections if information is inaccurate or incomplete.
• Request deletion of non-essential information (subject to legal or clinical record-keeping obligations).
• Withdraw consent for certain types of processing (where applicable).

7. Third-party links

Our site may link to third-party services (e.g., partner clinics or public resources). These external sites have their own privacy practices — please review them before sharing personal information.

8. Children's privacy

Our services are intended for users aged 13 and older. We do not knowingly collect personal information from children under the applicable age without parental consent.

9. Updates to this policy

We may update this Privacy Policy from time to time. Material changes will be posted here with a revised effective date.